Privacy and Cookie Policy

What information do we collect?

Cravo Equipment Ltd (CRAVO) collects information from you when you register on our site, subscribe to our newsletter, respond to a survey, or fill out a form. When visiting or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, or mailing address. Cravo processes personal data about you when you use our services and/or when you provide these data yourself.The personal data we process includes:

  • Name
  • Address details
  • Telephone number
  • E-mail address
  • IP address
  • Location details
  • Data about your activities on our website
  • Web browser and device type

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience (your information helps us to better respond to your individual needs).
  2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  4. To administer a contest, promotion, survey, or other site feature.
  5. To send periodic emails.

How long do we keep your personal data?
CRAVO does not keep your personal data longer than the mandatory statutory period or, in the absence thereof, not longer than is strictly necessary to achieve the purposes for which your personal data were obtained.

Do we use cookies?
The CRAVO website will make use of so-called "cookies". Cookies are small text files that the website stores on your user device.

The CRAVO website only uses the following cookies and for the following purposes:

  • Functional cookies: cookies used to enhance the user friendliness of the website for visitors, and to offer relevant information. The functional cookies of the website that are stored by PRIVA on your computer only remain valid during your session on the website. Other cookies remain for an extended period on your computer / device. These so-called "persistent" cookies enables the website to remember your preferences between visits and on a subsequent visit to the website to tailor the content to your personal needs.
  • Analytics cookies: PRIVA uses Google Analytics cookies, with the purpose to analyze how visitors use the website. Based on these analyses, PRIVA can make improvements to the usability of the website. Google only processes data obtained via the website in an anonymous form. Please visit www.google.com/analytics for more information on Google Analytics.
  • Third party cookies: the website allows cookies of (social) plugins of certain third parties. This enables a user to share content of the website on social networks. These plugins also enhance the user friendliness of the website. The (use of the) data collected by these third parties via the (social) plugins are exclusively determined by such third party, as PRIVA cannot read these cookies (nor can these parties read the cookies of PRIVA). For information regarding these third party cookies please check the respective third party’s privacy policy.

Changing your settings

By changing the settings in your web browser, you can establish that you will be given notice if a cookie is stored on your computer. By changing settings, you can also establish that your browser does not accept cookies from this website.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy
This Privacy and Cookie Policy may be changed over time. Such changes shall be effective immediately upon the posting of the modified Privacy and Cookie Policy. Users of the website are advised to regularly read the Privacy and Cookie Policy for possible changes

Security of personal data
CRAVO values the security of your personal data and takes the appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you feel that your data are not protected properly or if there is evidence of abuse, please contact us at tech@cravo.com

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Cravo Equipment Ltd
30 White Swan Road
Brantford, Ontario, Canada
N3T5L4
+(1)- 519-759-8226
tech@cravo.com

Contact


Address

Cravo Equipment Ltd.
30 White Swan Road
Brantford, Ontario, N3T 5L4
Canada

E-mail

Sales support: sales@cravo.com

Technical support: tech@cravo.com

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